A confession. It took three attempts and many years for me to get
to grips with online banking. During that time I was without paper
statements so was never completely sure how my balance stood. I’d
check it a few times a month at the ATM and sometimes I’d print out
a mini statement.
So, when I finally
got online with the bank I was jolly pleased and the first thing I
did was check on my regular outgoings, you know, phone bill, charity
subs, streaming services – that kind of thing. And the first thing
I noticed was that I appeared to be paying for Amazon Prime twice!
A regular payment of
£8.99 was going out on the 25th of the month and a few
days ahead of that another sum was also coming out of my account. It
was never the exact amount, varied from month to month – always
around £12. I couldn’t figure it out so contacted Amazon.
And it turned out
they had no record of it. I was advised to contact my bank. The next
day was Tuesday and I was too busy doing cakes and family meals. The
day after that I was in to the bank to find out what’s what. And
what it was – was that the bank closed on Wednesdays.
First thing today I
was in there and met a very helpful young woman who looked into the
situation. I was paying for two subscriptions but the extra one, the
one I couldn’t understand was in the USA! Apparently Amazon Prime
costs $14.99 in the States which is why my sterling withdrawals
fluctuated from month to month.
I was relieved that whatever had happened wasn’t my fault, that I hadn’t
accidentally set up an extra account in America. But still, a shame not to
have noticed it before now as it turns out I’ve been
paying for another person’s Prime Video subscription for nearly four
years.
As I said to the
woman in the bank, God I hope it wasn’t a Trump supporter!
She agreed that it
would be sickening if it was.
Now I’ve got to
see if Amazon in the UK can sort this out for me. I am not sure if
I’ll ever recover the money but I suppose I’ll have to try and
claim something from somebody. Apparently, according to an article I
read today, I should also contact the FBI although that seems pretty
intense. Also overkill. And probably pointless.