Prime Idiocy

A confession. It took three attempts and many years for me to get to grips with online banking. During that time I was without paper statements so was never completely sure how my balance stood. I’d check it a few times a month at the ATM and sometimes I’d print out a mini statement.

So, when I finally got online with the bank I was jolly pleased and the first thing I did was check on my regular outgoings, you know, phone bill, charity subs, streaming services – that kind of thing. And the first thing I noticed was that I appeared to be paying for Amazon Prime twice!

A regular payment of £8.99 was going out on the 25^th of the month and a few days ahead of that another sum was also coming out of my account. It was never the exact amount, varied from month to month – always around £12. I couldn’t figure it out so contacted Amazon.

And it turned out they had no record of it. I was advised to contact my bank. The next day was Tuesday and I was too busy doing cakes and family meals. The day after that I was in to the bank to find out what’s what. And what it was – was that the bank closed on Wednesdays.

First thing today I was in there and met a very helpful young woman who looked into the situation. I was paying for two subscriptions but the extra one, the one I couldn’t understand was in the USA! Apparently Amazon Prime costs $14.99 in the States which is why my sterling withdrawals fluctuated from month to month.

I was relieved that whatever had happened wasn’t my fault, that I hadn’t accidentally set up an extra account in America. But still,  a shame not to have noticed it before now as it turns out I’ve been paying for another person’s Prime Video subscription for nearly four years.

As I said to the woman in the bank, God I hope it wasn’t a Trump supporter!

She agreed that it would be sickening if it was.

Now I’ve got to see if Amazon in the UK can sort this out for me. I am not sure if I’ll ever recover the money but I suppose I’ll have to try and claim something from somebody. Apparently, according to an article I read today, I should also contact the FBI although that seems pretty intense. Also overkill. And probably pointless.